Shipping policy

All Rea & Ruffle Handmade products are thoughtfully handmade and packaged with care.

Processing Times
Because our products are handmade, please allow time for your order to be created and prepared for shipping. Current processing times may vary depending on order volume and will be communicated on our website or product listings.

Processing time does not include shipping/transit time.

Shipping
Shipping rates and available delivery options will be calculated at checkout based on your order and delivery location.

Once your order has shipped, you will receive a shipping confirmation and tracking information when tracking is available.

Please note that estimated delivery dates are not guaranteed. Delays caused by shipping carriers, weather, holidays, or other circumstances outside of our control may occur.

Shipping Addresses
Please double-check your shipping address before completing your order. Customers are responsible for providing a complete and accurate delivery address.

If you notice an error after placing your order, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Lost, Delayed or Damaged Packages
If your package appears to be lost, significantly delayed, or arrives damaged, please contact us and we will do our best to help determine the appropriate next steps.

Local Pickup
Local pickup is available when offered as an option at checkout. Please wait until you receive your Ready for Pickup notification before arriving.

Pickup instructions will be provided once your order is ready. Please collect your order within 7 days of receiving your pickup notification unless other arrangements have been made.

Final Sale
All Rea & Ruffle Handmade products are final sale. Please see our Refund Policy for full details.

Questions?
If you have any questions about your order or shipping, please contact us through the contact information provided on our website.